What is the minimum order size?

There is no fixed minimum order value. However, the economics of importing work best at a certain scale — typically a full kitchen or bathroom fitout rather than individual items. We'll always tell you upfront if a particular order doesn't make financial sense to import.

How long does the process take from enquiry to delivery?

From initial enquiry to site delivery, most orders take 10-16 weeks. This includes 2-3 weeks for sourcing and quoting, 4-6 weeks for factory production, 3-5 weeks for sea freight, and 1-2 weeks for customs clearance and last-mile delivery. We provide a detailed programme at the time of quoting.

What happens if products arrive damaged or don't match the specification?

We conduct quality inspections at the factory before goods are shipped. If a defect is missed and products arrive damaged or non-conforming, we manage the replacement process at no additional cost to you. This is why we only work with verified manufacturers who have agreed to our quality standards.

Do I need to pay customs duty and GST on imported materials?

Yes. Most building materials attract a 5% customs duty and 10% GST on the landed value (FOB price + freight + insurance). We include all duties and taxes in our landed cost quotes so there are no surprises. Some product categories have 0% duty — we'll identify these where applicable.

Can I use imported materials alongside locally sourced materials?

Absolutely — and most of our clients do. We typically handle the high-value, high-specification items (stone, cabinetry, tapware) where the savings are most significant, while locally sourced materials are used for structural and commodity items.

Do products meet Australian standards and certifications?

We only source products that meet the relevant Australian standards for their category. For plumbing fixtures, this means WaterMark certification. For electrical items, SAA certification. We provide full compliance documentation with every order.

Can I see samples before committing to an order?

Yes. For most product categories we can arrange samples prior to order. Sample costs are typically credited against your first order. Lead time for samples is usually 2-4 weeks.

Page URL

https://yourimportpartner.com.au/wp-content/uploads/2026/06/kitchen-renovation-before.jpg

https://yourimportpartner.com.au/wp-content/uploads/2026/06/kitchen-renovation-after.jpg

Kitchen Renovation

$31,400 saved vs. local quotes

Materials Sourced

Sintered stone benchtops
Handleless cabinetry
Brushed brass tapware

Case Studies

Details

Owner Builder

Kensington Apartment Kitchen

A full kitchen renovation, with cabinetry, sintered stone benchtops and a sink sourced through yip for $19,350 less than comparable local retail pricing.

BEFORE

AFTER

Drag to compare

$19,350

saved against comparable local retail pricing

Client Owner-builder

Location Kensington, New South Wales

Project Full apartment kitchen renovation

Sourced Cabinetry, sintered stone benchtops and a sink

Delivery Coordinated to site, on time and ready for installation

30%

saved, as reported by the client

57%

below local retail and trade pricing

1 Delivery

cabinetry and benchtops arrived together

2 Categories

custom cabinetry and sintered stone

The Project

A Kensington apartment owner took on a full kitchen renovation as an owner-builder. The brief was straightforward: quality materials, a clean finish and a sourcing process that would make the project easier to manage.

They came to yip for three key product categories: cabinetry, sintered stone benchtops and a sink. Bringing these purchases together meant sourcing and delivery could be coordinated through one partner.

What was sourced

Kitchen cabinetry sourced as part of the coordinated renovation package.

Benchtop surfaces for the renovated kitchen’s work areas.

Sourced alongside the cabinetry and benchtops to simplify procurement.

The Result

By sourcing directly through yip, the owner-builder saved $19,350 AUD against comparable local retail pricing across the three product categories.

The materials arrived on site on time and ready for installation. Trades were able to get straight into the cabinetry installation and finished faster than expected, reducing time on site and the coordination required from the owner-builder.

The finished kitchen brought together a warm cabinetry finish, sintered stone benchtops and a new sink. For the client, the quality of the supplied materials exceeded expectations, alongside the savings achieved.

What the owner-builder wanted

The savings, in focus

Direct sourcing delivered a meaningful saving across the cabinetry, sintered stone benchtops and sink, with the procurement process managed by yip.

Savings relate to the materials sourced for this project. The percentage is the client’s approximate comparison. Savings vary with the products, specifications and quantities required for each project.

A closer look at the finish

The cabinetry, benchtops and sink in the completed Kensington kitchen.

Sink and benchtop within the finished cabinetry.

A closer look at the cabinetry and benchtop finish.

The completed kitchen’s cooking and preparation area.

How it came together

Three product categories, with sourcing and delivery managed through one partner.

The owner-builder’s experience

“The whole process with yip was incredibly straightforward.”

In Their Words

The whole process with yip was incredibly straightforward. They handled the sourcing, coordination and delivery, which made managing the renovation much easier. We saved around 30% compared to local retail pricing and the quality of the cabinetry, stone and sink exceeded our expectations. Everything arrived on time and ready for installation. I’d happily use yip again on future projects.

Sharlee R.
Owner-builder · Kensington, NSW

What this project achieved

A saving against comparable local retail pricing across cabinetry, sintered stone benchtops and a sink.

The client confirmed that everything arrived on time and ready for installation.

Trades completed the cabinetry installation faster than expected, reducing time on site.

The client praised the quality of the cabinetry, stone and sink in the finished kitchen.