What is the minimum order size?

There is no fixed minimum order value. However, the economics of importing work best at a certain scale — typically a full kitchen or bathroom fitout rather than individual items. We'll always tell you upfront if a particular order doesn't make financial sense to import.

How long does the process take from enquiry to delivery?

From initial enquiry to site delivery, most orders take 10-16 weeks. This includes 2-3 weeks for sourcing and quoting, 4-6 weeks for factory production, 3-5 weeks for sea freight, and 1-2 weeks for customs clearance and last-mile delivery. We provide a detailed programme at the time of quoting.

What happens if products arrive damaged or don't match the specification?

We conduct quality inspections at the factory before goods are shipped. If a defect is missed and products arrive damaged or non-conforming, we manage the replacement process at no additional cost to you. This is why we only work with verified manufacturers who have agreed to our quality standards.

Do I need to pay customs duty and GST on imported materials?

Yes. Most building materials attract a 5% customs duty and 10% GST on the landed value (FOB price + freight + insurance). We include all duties and taxes in our landed cost quotes so there are no surprises. Some product categories have 0% duty — we'll identify these where applicable.

Can I use imported materials alongside locally sourced materials?

Absolutely — and most of our clients do. We typically handle the high-value, high-specification items (stone, cabinetry, tapware) where the savings are most significant, while locally sourced materials are used for structural and commodity items.

Do products meet Australian standards and certifications?

We only source products that meet the relevant Australian standards for their category. For plumbing fixtures, this means WaterMark certification. For electrical items, SAA certification. We provide full compliance documentation with every order.

Can I see samples before committing to an order?

Yes. For most product categories we can arrange samples prior to order. Sample costs are typically credited against your first order. Lead time for samples is usually 2-4 weeks.

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Custom Cabinetry Perth

$9,500 saved vs. local quotes

Materials Sourced

Custom oak cabinetry
Handleless cabinets
Soft-close hardware

Case Studies

Details

Case Study

Custom Cabinetry Perth

Residential Renovation | Australia

BEFORE

AFTER

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Residential Renovation | Australia

Kitchen Cabinetry

$9,500 saved vs. local quotes

Materials Sourced

Custom oak cabinetry
Handleless cabinets
Soft-close hardware

The Project

Homeowners in Kingsley, WA wanted to transform an under utilised dining area adjacent to their kitchen into a functional, custom-designed butler’s pantry (scullery), while also enhancing their living space with a feature cabinet wall.

Their priority was to achieve a premium finish using high-quality materials, delivered through a straightforward and reliable process – yip partnered with them to supply custom cabinetry and sintered stone bench tops tailored to the project’s design and budget.

The Result

By sourcing direct through yip, the homeowner achieved significant savings (raw cost was $7,200 AUD) compared to traditional retail and trade channels, while securing a higher level of customization and material quality. All products arrived on site in a coordinated delivery allowing for immediate installation, reducing the overall project timeline.

The completed renovation not only delivered a highly functional butler’s pantry and stunning feature cabinetry wall, but also added lasting value to the home through premium finishes.

What Was Sourced

Sintered stone benchtops
Cabinetry

In Their Words

I recently used yip to source the cabinetry to renovate and transform a disused space in a scullery and bar. After previously getting quotes from some of the big box retailers for custom furniture, I was underwhelmed at the price, quality, lead time and lack of options from them. After coming across yip, I was blown away by how many options they have, how customisable they are, and more importantly, the quality. The construction of the carcasses, bench tops and hardware exceeds anything you can find ‘off the shelf’ elsewhere. As a business, they were easy to deal with during the planning stage, and once the material arrived, the support didn’t stop there. Every question was answered diligently, and no problem was too small. I highly recommend yip if you’re looking to renovate your space, whether as a DIY or as a tradie..

Bryan A.

Key Outcomes

$9,500 saved against retail pricing
Materials delivered to site, coordinated
Faster than usual cabinetry installation
Increased property value

Your Import Partner

Your Import Partner

Custom Cabinetry Perth

Case Study

Custom Cabinetry Perth

Residential Renovation | Australia

Kitchen Cabinetry

The Project

The Result

What Was Sourced

In Their Words

Key Outcomes

more case studies

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